Tel:0208 2266 247

365 Days - 24/7 Emergency Roller Shutter, Auto Door, Shopfront and Fire Door Repair


Quay Facilities offer a range of services to suit you needs, we often get calls and enquiries with questions that we are always happy to answer but to save some time we’ve put together some frequently asked questions to save you time. If you have any further enquiries do no hesitate to give us as call.

  • What is the standard delivery time?

  • Can I install the product myself?

  • How easy are the doors to fit, do they come with instructions?

  • Do you provide installation services?

  • Do you help with planning permission?

  • Which product should I choose: Security Shutter or Security Grille?

  • Which is the Best Roller Shutter to buy?

  • What methods of operation are there for Security Shutters?

  • Do you Service and Repair Doors and Shutters?

  • Do your Security Shutters come with a warranty?

  • Can you paint my shutter in a specific colour?

  • How long will it take before my shutter is installed?

  • I need a shutter really quickly. Can you do it?

  • Do I need any special power requirements for the electric operation?

  • How do you open the door in the event of power failure?

  • Does the door comply with European Legislation?

  • How often should I have my roller door serviced?

  • What happens if my remote control roller door closes and hits an obstruction?

  • What happens if someone in my street has the same roller door as me, can they open my door?

  • My question is not on the list

We provide a 24 hour emergency repair service for shutters, doors and windows and also a replacement service across Greater London and the Home Counties, making sure that all your problems are dealt with immediately and your security is not compromised.

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